We support your delinquent portfolio across different buckets – calling and field engagement to improve recovery and keep customer relationships intact.

Tele-Calling & Reminder Calls

Structured outbound calling to customers for EMI reminders, soft collections, settlement discussions and payment follow-ups, with detailed call reporting to your teams.

Field Collections & Visits

Trained field executives visit customer locations for on-ground discussions, payment collection, and verification, ensuring secure handling of cash and documentation.

Portfolio Monitoring

Regular MIS and performance dashboards so that your team gets a clear view of roll-rates, resolutions and pending accounts.

Legal & Pre-Legal Coordination

Pre-legal intimation support and coordination with your legal teams for accounts needing further action, including document collection and field confirmations.

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