Specialised recovery and collection support designed for Banks and NBFCs.
We support your delinquent portfolio across different buckets – calling and field engagement to improve recovery and keep customer relationships intact.
Structured outbound calling to customers for EMI reminders, soft collections, settlement discussions and payment follow-ups, with detailed call reporting to your teams.
Trained field executives visit customer locations for on-ground discussions, payment collection, and verification, ensuring secure handling of cash and documentation.
Regular MIS and performance dashboards so that your team gets a clear view of roll-rates, resolutions and pending accounts.
Pre-legal intimation support and coordination with your legal teams for accounts needing further action, including document collection and field confirmations.